You as a reseller are to provide front-line and basic support to your clients. Like increase PHP timeout or max_upload_size for any reason your client requires. But sometimes you might face situations when you do not have required enough server access to check and investigate the issue. Then you just need to inform us through any of our support system mentioned.
Because you can rebrand the services and create a completely new image, the customers will believe that you’re the provider. Only you and your provider will know that you’re a reseller host. Your clients will not find any Hostyaga logo or reference to our company in their hosting accounts.
Of course, you can. Hosting providers that offer reseller partnerships for VPS Linux/Windows are usually prepared for the growth of their resellers. That’s why most offer instant upgrades if the need arises and it can easily be done through the client area. You won’t even have to reboot the system or install a new OS.